How eTech Helped One Nonprofit Save $40K and Expand Their Reach

Overview

Upbring is a nonprofit organization dedicated to serving vulnerable communities both in the U.S.
and abroad through adoption services, foster care, disaster relief, and early education programming. However, as Upbring grew, their existing communication system became increasingly expensive and complex

The Challenge

When Upbring first partnered with eTech in 2013, they faced significant challenges with their communication setup:

• Outdated Technology: Upbring was using an outdated, cable-based phone system connected by costly point-to-point circuits.
• High Costs: Their expenses for phone lines, toll-free numbers, and long-distance calls were unsustainable, costing them thousands of dollars each year.
• Limited Flexibility: Their setup made it difficult to adapt to changes and expansions, which were necessary for their growing organization.

As a nonprofit relying on government and philanthropic funding, Upbring needed a more affordable and flexible solution.