Rural Capital Area Workforce (RCAW) is a dedicated organization serving multiple counties around Austin, Texas, focused on workforce development and job opportunities. However, as technology evolved, RCAW realized its outdated phone systems were holding it back from serving its community effectively.

Download the complete case study to discover how eTech helped overcome the following challenges:

• Outdated Systems: Relying on old technologies like Primary Rate Interfaces (PRIs) and Point-to-Point circuits made communication inefficient.
• High Costs: Maintaining multiple phone systems drained their budget, leaving less for other important initiatives.
• Disconnected Offices: With ten locations spread across several counties, keeping everyone connected was a logistical nightmare.